Terms & Conditions
By making your deposit payment you are accepting that you have read and accepted the following terms & conditions:-
1. Payment is only for the time of the Guides4me Guide. Any other expense such as, but not limited to, travel, food & beverage and entrance fees are to be paid by the Guest.
2. The Guest is also responsible for any expense incurred by the Guides4me Guide. Such as food & beverage, shared transport and entrance fees.
3. Guides4me is not responsible for any loss or injury however incurred during the time of the service contracted.
4. It is the Guest’s responsibility to contract any additional travel and medical insurance as necessary. This includes insurance to cover any accident or loss however caused.
5. In the event that the Guest rides on the back of the motorbike of the Guides4me Guide, the Guest acknowledges that they are not insured byGuides4me. The Guest accepts all risks and responsibilities.
6. All deposits are non refundable, including cancellations. The only exception being in the event that the Guides4me Guide is a no show at the agreed date and time, unless an alternative has been suggested. Non acceptance of the alternative is not a valid reason for a deposit refund.
7. The Guest pays the Guides4me Guide in cash the contracted amount after his services in local currency unless otherwise agreed to the contrary.
Your privacy is important to us. This privacy statement explains:
What personal data is collected by the owner of this web site or provided by you, through our interactions with you and your use of our web site (Guides4me.com or altitudeflights.com), apps and software
How your personal data will be used, where it is held, how long it will be kept and your rights.
Definitions and interpretation
In this privacy, the following definitions are used:
Data controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
Data processor , in relation to personal data, means any person (other than an employee of the data controller) who processes the data on behalf of the data controller.
“You”, “your” or “data subject” means:
– Visitors to our website
– Subscribers to any service we offer through our site
– Users of our applications
– Prospective or existing clients corresponding with us by phone, e-mail or otherwise
Data controller , “we” , “us” and “our” means:
Bright Ideas Media Pvt Ltd. Registration Number PV95565 in Sri Lanka, its subsidiaries and its data processors;
Personal data means any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.
This definition provides for a wide range of personal identifiers to constitute personal data, including name, identification number, location data or online identifier, reflecting changes in technology and the way organizations collect information about people. The definition incorporates, where applicable, the definitions provided in General Data Protection Regulation.
Who we are (Identity of the data controller)
Bright Ideas Media Pvt Ltd. Registration Number PV95565 in Sri Lanka having its registered office at 16 Canal Road, Palagathura, Kochchikade, Sri Lanka and P.O. Box 174 Lime Wall Road, Gibraltar doing business as Guides4me.com, its subsidiaries and its data processors collectively referred to as Vibrant Imagination, who operate a number of web sites allowing you to search for airline tickets, hotel rooms, travel insurance and car rentals.
Personal data we may collect from you
We may collect and process the following data and personal information about you:
Personal Data you provide us voluntarily
We collect the information provided by you to operate effectively and provide you the best experiences with our Website, products and services. You provide some of this information voluntarily, this includes information you provide if you subscribe to our newsletter, register to use the App, download or register the App, enter into any transaction on the App or the Website, send us a query or feedback, purchase goods via the Website, participate in discussion boards or other social media functions on our site, promotion or survey, or when you report a problem with our Website.
This information may include your:
Travel destination, travel dates, class and number of passengers, how many people will accompany you, your children ages.
WHAT INFORMATION WE DON’T COLLECT ABOUT YOU
Personally identifiable information
We don’t need and hence don’t collect any of the following information about you: your name, age, email address (unless you subscribed to our email list or created an account on our web site), phone number, passport details, home address, etc.
Most information in our systems is non-personally identifiable, which means that even we can’t match specific records to specific individuals, unless they signed up for an account. In this case, we treat this information with utmost respect and care.
Order and payment information
Because you pay to an airline, hotel or travel agency directly, we have no visibility of your order information, including, but not limited to: specific ticket bought, price paid, credit card number, etc.
We do not offer any products or services for purchase by children. If you are under 16, you may use our Website only with the involvement of your holder of parental responsibility. We do not knowingly collect personal information from children below 16 without the consent of the child’s holder of parental responsibility.
Information you provide about others
In providing personal data about other individuals (such as someone in whose name you are registering an account or subscribing to our marketing promotions), you represent that you have notified them of (i) the purposes for which information will be used (ii) the recipients of their personal data and (iii) how they can access and correct the information. You further represent that You have obtained all necessary consents from them.
TECHNICAL INFORMATION, INCLUDING PERSONALLY IDENTIFIABLE INFORMATION:
Device and connectivity information such as IP (Internet Protocol) address, unique device identifiers (such as the IMEI for phones), the MAC address of the Device’s wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting “Device Information”;
Configuration data such as browser type, version and language setting, time zone setting, browser plug-in types and versions
Details of how you used our Website, such as your search queries. Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page:
Log information, such as error reports, download errors, any problems you experience using our web site and any phone number used to call our customer service number.
We do not match information collected automatically through cookies and analytics tools with other personally identifiable information you may have provided to us when you registered for our Products or submitted a form through our Website.